Royal Sundaram General Insurance Co. Limited (before identified as Royal Sundaram Alliance Insurance Company Limited), stands to be a subsidiary of Sundaram Finance. Royal Sundaram renders general insurance solutions to individuals, families and companies undeviatingly as well as through its mediators and alliance partners.
The company’s distribution flow is far reached across 136 cities pan India. The company was previously touted as a collective venture between Sundaram Finance and Royal & Sun Alliance Insurance PLC.
Royal Sundaram is the prime non-life insurance company to obtain a licence by the IRDA. The insurer at present has 5.20 mn clients across India and has entrenched its ubiquity in 136 cities.
Royal Sundaram has been conferred the “Celent Model Insurer Asia Award” for 2013 and 2014 for building an intelligent claims management system that strived to increase staff productivity and enhance customer gratification. The insurance company’s accident and health appeals process was given ISO 9001-2015 certification for competent consumer service delivery.
In 2017-2018, Royal Sundaram General Insurance claim settlement ratio was :